Privacy policy

At Wolfe&Cub., we prioritise your privacy and are committed to safeguarding your personal information. This policy outlines how we collect, use, and protect your data. 

Wolfe&Cub. will never share your personal, health or financial information with any third parties without your consent, or unless required by law.

Wolfe&Cub. complies with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) in handling personal and health information.

Information Collection

We collect personal details (such as name, contact information, and relevant
medical history) to provide our services effectively. We collect this information directly from you during the contract of care, at the time of booking, during consultations, or when purchasing/hiring products.

We retain your personal and health information for a minimum of seven (7) years from the date of your last interaction with us, or until a child client turns 25, in accordance with legal obligations.

Use of Information

Your information is used to deliver tailored pregnancy and postpartum care, communicate with you, and fulfil service requests.

We use personal and health information you provide us to make clinical assessments and develop a management plan for you and your baby.

Where necessary, your health information may also be used for ongoing management and care and consultation with other health professionals, with consent.

We may also use anonymised data for internal analytics to improve our offerings.

Data Protection

We are committed to implementing industry-standard security measures to protect
your personal information against unauthorised access, disclosure, or loss.

We store all personal and health information on a secure, cloud-based system with encryption and access controls to prevent unauthorised access.

Sharing Information

We do not share personal information with third parties unless legally required or
with your consent. For digital transactions, third-party processors comply with relevant privacy laws. 

Third Party Links

Our website may contain hypertext links to other third-party websites. Wolfe&Cub. is not responsible for the privacy practices or the content of such websites, which are governed by the privacy policy of third parties. Wolfe&Cub. is not in a position to verify the accuracy of the information or any claims made by third parties.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance user experience and analyse site traffic. We may use third-party analytics services (such as Google Analytics) to improve our website functionality. You can adjust cookie preferences via your browser settings.

Your Rights

You have the right to access, correct, or request the deletion of your personal information. We will respond to such requests within 30 days, in accordance with the Privacy Act 1988 (Cth). Please contact us at hello@wolfecub.com.au to make a request.

Policy Updates

Wolfe&Cub. may revise this Privacy Policy or any part of it from time to time. Please review this Privacy Policy for changes.

If we make any significant changes to this Privacy Policy, we will notify you by email.

Your continued use of our website, or provision of further personal information to us once you have been notified of the revised Privacy Policy constitutes your deemed acceptance of the revised Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy and would like further information, please contact Wolfe&Cub. hello@wolfecub.com.au